FAQs

  • How to schedule a pickup for your bundle: https://wwwapps.ups.com/pickup/schedule?loc=en_US

    Find a UPS location to drop off: https://www.ups.com/dropoff?loc=en_US

    No returns will be accepted after 10 days.

  • 1 point per dollar spent

    $100 spent = 100 points

    100 points = $5 credit

    *styling fee does not go towards points.

    Social Media Points

    One in feed video or photo posted to your social media of your ​bundle or items you’ve ordered from a style guide = 50 points.

    RULES: Must tag @shopluckyclub Content can be shared on ​tiktok, instagram, or facebook. No follower count required. 1 ​bundle or guide can have a max of ​100 points. Shop Lucky Club ​retains the right to decline any content for points. Reasons ​​content may be declined: video or image quality, shared to fake ​accounts, inappropriate content, etc.

  • Through text message

  • Please email us at shopluckyclub@gmail.com and we would love to connect to see if we would like to purchase any of your pre-loved items!

  • We source as wide of a range of sizes as possible! from XXS-3XL

  • We source top quality brands and occasional vintage brands. Our main brands are: Frame, IRO, Rebecca Taylor, DVF, Theory, Paige, Mother, Ganni, Staud, and SO much more!

  • You will fill out a style questionnaire on your profile so your stylist has a general idea of what you are looking for. Then you will dive in deeper through chat where your stylist can ask you a few more questions to define your style.

  • We have a 30 day return policy and your items must have Shop Lucky Club tags attached and be in the same condition they arrived in.

  • We only sell items that we feel are of the upmost quality. We carefully inspect items to ensure there are no stains, holes, or signs of wear.

  • Text your stylist or search your name here: www.shopluckyclub.net/clients